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Customer Case From a French Customer

“Detex is the most essential partner and the greatest supporter for my garment business!”

“I have been working with Detex since year 2013.

Still remember my trial orders with Detex were two styles of garment-wash cotton jackets (value only $100,000). I did inspection by myself with AQL 1.5/4.0. One style was perfect, for the other style I gave some comments. What satisfied me is Detex team did immediate action of improvement corresponding to my inspection report. They were willing to do every effort to ensure goods all perfect before leaving. I was deeply impressed by their responsibility, so at that moment, I had determined to keep on our cooperation. ”

“Our mutual trust was built during year 2013-2017. In these years, actually I didn't have much orders, but I could feel Detex treated me same as a VIP. We had good communication and I got excellent quality products. Whenever I have an enquiry, a question, or a difficulty, Detex team always gave me quick response with effective solution. ”

“And I got big support from Detex for new style development. Every season, Detex offered me new style photos and new fabric options, as an inspiration for my new collection design. And they have 3 big show rooms with various catalog of samples, I had visited several times for inspiration. ”

“At begin of year 2018, I got a new opportunity of big business on a French entry lux brand. This brand requested high level workmanship but with reasonable price. I thought of DETEX as priority. And I was so happy to find Detex price is about 8% less than this brand’s old supplier. With high quality, nice service, and competitive price, sure Detex deserves the new increase on business. So Detex got big orders since then on, and every year orders increase. In the year 2020, my order to Detex exceeded $1,100,000. ”

“We are working win-win, and growing together, and I believe we will continue cooperation even tighter in the coming future.”

Customer Case

Founded in year 2002, DETEX is a garments exporting company integrated with manufacture and trade. 
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